Getting Started
Create your account, choose language, add classes and subjects, and understand your dashboard.
- - Create account
- - Choose English or Hindi
- - Add classes taught
- - Open dashboard
🎒
Go to Dashboard Support →Quick Support for Registered TeachersSigned-in teachers can raise high-priority support tickets directly from their dashboard.
Help Center
Help Center for Teachers
Find simple guidance for courses, AI tools, tokens, payments, certificates, downloads, institution workflows, and support.
Quick help
Popular help categories
Each card gives quick links and a detailed guide for the workflow.
Courses
Browse free and paid courses, view syllabus, complete lessons, assessments, and certificate requirements.
- - Browse courses
- - Read syllabus
- - Enroll or subscribe
- - Track progress
AI Tools
Generate class-wise lesson plans, worksheets, quizzes, rubrics, handouts, and classroom resources.
- - Choose a tool
- - Add class and subject
- - Check tokens
- - Review before use
Faculty Dashboard
Find saved materials, token usage, course progress, certificate status, and next actions.
- - My AI Materials
- - Course progress
- - Token balance
- - Certificates
Tokens
Understand AI usage estimates, monthly limits, token balance, paid plan grants, and institution pools.
- - Token estimate
- - Monthly balance
- - Paid limits
- - When tokens run out
Payments and Subscriptions
Learn plan options, checkout, UPI/card/net banking, manual transfer, activation, and failed payment support.
- - Pricing page
- - Checkout
- - Manual transfer
- - Activation issues
Certificates
Understand eligibility, course completion, assessments, portfolio tasks, download, and verification URLs.
- - Eligibility
- - Download
- - Verification
- - Name correction
Institution Workflows
Institution admins can manage seats, teachers, cohorts, assignments, reports, token usage, and co-certification requests.
- - Seat management
- - Teacher invites
- - Assigned courses
- - Reports
Downloads and Exports
Download reviewed materials as PDF, DOCX, HTML, or other available formats.
- - DOCX
- - HTML
- - Download failed
Support
Know when to use support, what details to include, and what sensitive information to avoid.
- - Contact support
- - Payment issue
- - Certificate issue
- - Privacy request
Feedback
Share quality issues, Hindi copy issues, bugs, course suggestions, and AI output improvements.
- - AI output quality
- - Hindi issue
- - Bug report
- - Suggestion
Responsible AI
Use AI ethically: review outputs, protect student privacy, verify facts, and avoid exam misconduct.
- - Teacher review
- - Student privacy
- - Fact checking
- - Academic integrity
Popular Help Topics
How to create an accountHow to choose classes and subjectsHow to enroll in a courseHow to use AI ToolsHow generated materials are savedHow to download lesson plans and worksheetsHow tokens are usedHow to upgrade to a paid planHow manual bank transfer worksHow to receive a certificateHow certificate verification worksHow to contact support
Token Usage Visual
Prompt+Context+Output=Tokens Used
Longer and richer teaching resources usually need more tokens than short drafts.
Step-by-Step Workflows
New Teacher Journey
From first visit to classroom-ready material.
- 1Register
- 2Setup Profile
- 3Explore Courses
- 4Use AI Tools
- 5Save Materials
- 6Download
- 7Certificate
AI Tool Workflow
Create, review, save, and export teaching resources.
- 1Choose Tool
- 2Add Class/Subject
- 3Enter Topic
- 4Check Tokens
- 5Generate
- 6Review
- 7Save
- 8Download
Paid Subscription Journey
Upgrade from free access to premium features.
- 1Choose Plan
- 2Pay Online or Bank Transfer
- 3Confirmation
- 4Subscription Active
- 5Access Premium Features
Certificate Journey
Complete learning evidence and receive verification-ready certificate.
- 1Enroll
- 2Learn
- 3Complete Assessment
- 4Submit Task
- 5Certificate
- 6Verification
Institution Teacher Journey
Use school-provided seats, assigned courses, tools, and reports.
- 1Invitation
- 2Login/Register
- 3Institution Access
- 4Assigned Courses
- 5AI Tools
- 6Certificate
Support Journey
Search help first, then raise a clear request if needed.
- 1Search Help
- 2Create Ticket
- 3Admin Response
- 4Resolution
- 5Feedback
Detailed Help Sections
Getting Started
AI Saathi helps teachers learn AI, create classroom materials, manage AI-generated resources, and use AI responsibly. After registration, you can set your teaching classes, subjects, language, and goals so the app can recommend relevant courses and tools.
Steps
- 1. Create an account.
- 2. Select English or Hindi.
- 3. Add the classes you teach.
- 4. Add your subjects.
- 5. Choose board or school context where useful.
- 6. Explore courses.
- 7. Try AI tools.
- 8. Save and download reviewed materials.
Example: A Class 7 Science teacher can add Class 7 and Science during onboarding, then start with AI Foundations and try a lesson plan for Nutrition in Plants.
Courses
Courses are structured learning paths with outcomes, modules, lessons, activities, and assessments. Some courses are free, while premium or institution courses require an active plan or assignment. Course pages explain who should enroll, what you will learn, and what is required for completion.
Steps
- 1. Open Courses.
- 2. Use filters by level, class, subject, and access.
- 3. Select a course.
- 4. Read outcomes and syllabus.
- 5. Enroll or subscribe.
- 6. Complete modules.
- 7. Attempt quizzes.
- 8. Submit tasks if required.
- 9. Track certificate progress.
Example: A Class 7 Science teacher may enroll in AI Foundations first, then use the Lesson Plan Generator to create a lesson on Nutrition in Plants.
AI Tools
AI Tools create draft teaching resources from your class, subject, topic, learning objective, language, duration, resources, and inclusion needs. They can save time, but every output must be reviewed, corrected, and adapted before classroom use.
Steps
- 1. Open AI Tools.
- 2. Choose the tool.
- 3. Select class.
- 4. Select subject.
- 5. Enter topic.
- 6. Add learning objective.
- 7. Review token estimate.
- 8. Generate.
- 9. Edit output.
- 10. Save or download.
Example: To create a Class 6 Science lesson plan, choose Class 6, Science, Separation of Substances, and add the learning objective. Review the plan before using it in class.
Faculty Dashboard
The dashboard is your working area. It brings together generated materials, course progress, token balance, certificate readiness, and shortcuts to continue important workflows.
Steps
- 1. Open Dashboard.
- 2. Go to My AI Materials.
- 3. Search or filter by class, subject, tool, or language.
- 4. Open a material.
- 5. Edit if needed.
- 6. Download PDF, DOCX, or HTML where available.
- 7. Mark as reviewed.
- 8. Add to portfolio if eligible.
Example: If you generated a Class 9 Hindi quiz, filter by Class 9, Quiz, and Hindi to find it later.
Tokens
Tokens measure AI usage. Longer prompts, richer context, and longer outputs use more tokens. The app shows an estimate before generation. Failed generation should not unfairly deduct tokens.
Steps
- 1. Check token estimate before generating.
- 2. Keep prompts focused.
- 3. Review output before regenerating.
- 4. Open dashboard to view balance.
- 5. Upgrade or contact your institution admin if you need more access.
Example: A short worksheet usually uses fewer tokens than a full lesson plan with activities, answer key, differentiation, and Hindi adaptation.
Payments and Subscriptions
The pricing page explains free, individual, and institution plans. Online payments are verified through the payment provider. Manual bank transfers require admin approval before subscription activation.
Steps
- 1. Choose a plan.
- 2. Pay online or select manual bank transfer.
- 3. For bank transfer, make payment using shown bank details.
- 4. Submit reference or proof.
- 5. Wait for admin verification.
- 6. Check dashboard for active subscription.
Example: If payment succeeds but your plan is not active, contact support with payment id, order id, or bank reference.
Certificates
Certificates show completion of specific AI Saathi learning requirements. Eligibility may include lesson completion, quiz score, portfolio evidence, responsible AI reflection, or institution review.
Steps
- 1. Complete course requirements.
- 2. Check certificate progress.
- 3. Submit required tasks.
- 4. Download certificate when issued.
- 5. Share verification link if needed.
Example: A teacher completing AI Foundations may need to complete lessons, pass the final quiz, and submit a responsible AI reflection before receiving a certificate.
Institution Workflows
Schools can use institution plans to invite teachers, assign courses, manage cohorts, review progress, monitor token usage, and request co-certification where eligible.
Steps
- 1. Institution admin opens dashboard.
- 2. Review subscription and seats.
- 3. Invite teachers.
- 4. Create cohorts.
- 5. Assign courses.
- 6. Review reports.
- 7. Request co-certification if available.
Example: A school coordinator may assign AI Foundations to a cohort of 20 teachers and track completion from the institution dashboard.
Downloads and Exports
Generated materials can be saved and downloaded where the tool supports exports. Downloaded materials should be reviewed and adapted before classroom use.
Steps
- 1. Open My AI Materials.
- 2. Select the material.
- 3. Review and edit.
- 4. Choose export format.
- 5. Download.
- 6. Check Hindi rendering before sharing.
Example: A worksheet can be downloaded as HTML for quick browser printing, or PDF/DOCX where supported by the export flow.
Support
Support is for specific problems where you need help. Registered users should use support from the dashboard when available, because account and subscription context helps the team respond faster.
Steps
- 1. Search this Help Center.
- 2. Open Support or Contact.
- 3. Choose issue type.
- 4. Describe the page and problem.
- 5. Attach screenshot if useful.
- 6. Include payment reference or certificate number only when relevant.
Example: For a certificate issue, include course name, certificate number if issued, and the profile name that should appear.
Feedback
Feedback helps improve the platform. It is useful for suggestions, content quality issues, AI output quality, Hindi language issues, and product improvements.
Steps
- 1. Identify whether this is feedback or support.
- 2. Describe the suggestion clearly.
- 3. Mention the course, tool, or page.
- 4. Avoid sensitive personal data.
- 5. Send through contact or feedback flow.
Example: If an AI-generated worksheet is too difficult for Class 5, send feedback with the tool name, class, subject, and topic.
Responsible AI
AI is a support tool for teachers. It can help draft ideas, activities, questions, rubrics, and explanations, but teachers remain responsible for accuracy, age appropriateness, privacy, and classroom fit.
Steps
- 1. Keep student personal data out of prompts.
- 2. Review facts and examples.
- 3. Adapt to your board and school context.
- 4. Check fairness and inclusion.
- 5. Avoid cheating, answer-copying, or exam misconduct.
- 6. Use AI creatively and transparently.
Example: Ask AI for a differentiated activity idea, then adapt it to your students, available resources, and school policy.
FAQs
Who can use AI Saathi?
School teachers, coordinators, mentors, and institution teams can use AI Saathi for AI learning and classroom preparation.
View coursesDo I need technical knowledge to start?
No. The platform is designed for teachers. Start with onboarding, basic courses, and guided AI tools.
Start with coursesCan I use the app in Hindi?
Yes. Core public pages and workflows are bilingual-ready. Some long-form Hindi help bodies may still be under editorial review.
Open Hindi HelpHow do I select my class and subject?
Use onboarding or profile settings to add classes taught, subjects, language, and teaching context.
Open dashboardHow do I enroll in a course?
Open Courses, choose a course, review syllabus and access badge, then enroll or subscribe if required.
View coursesAre courses free or paid?
Some courses are free. Premium and institution courses require an active individual subscription or institution assignment.
View pricingHow do I complete a course?
Complete lessons, activities, quizzes, and any required tasks listed in the course requirements.
View coursesHow is progress tracked?
Progress is shown in course pages and dashboard based on completed lessons, assessments, and eligible tasks.
Open dashboardWhat can AI Tools create?
AI Tools can draft lesson plans, worksheets, quizzes, rubrics, handouts, activities, and other teacher resources.
Explore toolsAre AI-generated materials automatically saved?
Generated materials can be saved to My AI Materials where supported. Check the confirmation after generation.
Open materialsCan I edit AI-generated materials?
Yes. Review and edit drafts before using them with students.
Open materialsCan I generate class-wise content?
Yes. Select the class level, subject, topic, and objective before generation.
Explore toolsCan I generate Hindi materials?
Yes where the tool supports Hindi or bilingual output. Always review tone and meaning.
Explore toolsWhy must I review AI output?
AI may be inaccurate, incomplete, biased, or unsuitable for your class. Teacher review protects quality and safety.
Responsible AIWhat are tokens?
Tokens are a simple measure of AI usage across prompts, context, and generated output.
View pricingWhy do different tools use different tokens?
Longer and richer outputs usually require more AI processing than short drafts.
View pricingWhat happens if my tokens run out?
Generation may be blocked until your monthly allowance renews, you upgrade, or your institution grants access.
View pricingWhat payment methods are available?
The platform may support UPI, card, net banking, and manual bank transfer depending on deployment settings.
Open pricingHow does manual bank transfer work?
Choose bank transfer, make payment, submit reference or proof, and wait for admin verification before activation.
Contact supportWhat should I do if payment succeeds but subscription is not active?
Contact support with payment id, order id, or bank reference. Do not share OTPs or card details.
Contact supportHow do I earn a certificate?
Complete required lessons, assessments, and tasks for a certificate-enabled course.
View certificatesHow do I download my certificate?
Open Certificates and use the download option once the certificate is issued.
View certificatesHow does certificate verification work?
Each issued certificate can have a verification URL or certificate number that confirms its status.
Verify certificateWhat is co-certification?
Co-certification is an institution-linked certificate flow available only where the school and platform approve it.
For schoolsHow do I contact support?
Registered users should use support from their dashboard when available. Public users can use Contact or Support.
Contact supportWhat should I not include in support messages?
Do not include passwords, OTPs, card numbers, private student data, or unnecessary sensitive information.
Privacy policyCan I enter student data into AI tools?
No. Avoid personal student data in prompts, support requests, and generated materials.
Responsible AIHow do I give feedback?
Use contact or feedback flows to share suggestions, AI quality issues, Hindi language issues, or bugs.
Send feedbackTroubleshooting
Problem: I cannot log in.
Possible reason: Your password, session, or account status may need attention.
What to do: Check email/password, try again, then use password reset if available.
Still stuck: Contact support with your registered email.
Problem: I cannot find my course.
Possible reason: The course may be premium, institution-assigned, unpublished, or filtered out.
What to do: Clear filters, check dashboard assignments, or verify your subscription.
Still stuck: Contact support with the course name.
Problem: My course progress is not updating.
Possible reason: The lesson completion event may not have saved yet.
What to do: Refresh, reopen the lesson, and confirm the completion action.
Still stuck: Share course and lesson name with support.
Problem: AI tool did not generate output.
Possible reason: Provider, token, access, or input validation may have failed.
What to do: Check token estimate, simplify input, and try again.
Still stuck: Contact support with tool name and time.
Problem: My generated material is missing.
Possible reason: The material may not have been saved or filters may hide it.
What to do: Open My AI Materials and clear filters.
Still stuck: Share tool, topic, and generation time.
Problem: I cannot download PDF/DOCX.
Possible reason: The format may not be supported for that material or export may have failed.
What to do: Try HTML first and retry export.
Still stuck: Send material title and format to support.
Problem: Hindi text is not displaying properly.
Possible reason: Font, browser, or export rendering may be causing display issues.
What to do: Try HTML preview, update browser, and avoid unsupported fonts.
Still stuck: Report the material title and screenshot.
Problem: My token balance looks wrong.
Possible reason: A recent generation, reservation, renewal, or failed attempt may not be reflected yet.
What to do: Refresh dashboard and review recent generations.
Still stuck: Contact support with tool and time.
Problem: Payment succeeded but plan is not active.
Possible reason: Payment confirmation or webhook may still be pending.
What to do: Wait briefly, refresh dashboard, then contact support.
Still stuck: Include payment id, order id, or bank reference only.
Problem: Bank transfer is pending.
Possible reason: Manual transfer requires admin verification.
What to do: Confirm reference/proof was submitted.
Still stuck: Contact support if pending longer than the stated response window.
Problem: Certificate is not generated.
Possible reason: Eligibility, quiz score, task submission, or review may be incomplete.
What to do: Check certificate progress and course requirements.
Still stuck: Contact support with course name.
Problem: Certificate name is incorrect.
Possible reason: Your profile name may need correction before reissue.
What to do: Update profile if available and contact support.
Still stuck: Include certificate number if already issued.
Problem: Institution invitation did not arrive.
Possible reason: Email may be incorrect, delayed, or in spam.
What to do: Check spam and ask institution admin to confirm email.
Still stuck: Contact institution admin or support.
Problem: I see an access denied message.
Possible reason: Your role, subscription, institution seat, or session may not allow access.
What to do: Log in again and check plan/institution status.
Still stuck: Contact support with page URL.
Problem: Page is not loading on mobile.
Possible reason: Network, browser cache, or viewport issue may be involved.
What to do: Refresh, try another browser, and check connection.
Still stuck: Send device, browser, and page URL.
Glossary
AI (AI)
Software capability that can generate, summarize, classify, or assist with content.
Example: AI can draft a lesson activity that a teacher reviews.
Prompt (प्रॉम्प्ट)
The instruction you give to an AI tool.
Example: Create a Class 5 worksheet on fractions.
AI Tool (AI टूल)
A guided feature that uses AI for a specific teacher workflow.
Example: Lesson Plan Generator.
Token (टोकन)
A measure of AI usage for prompts, context, and output.
Example: A detailed lesson plan uses more tokens than a short quiz.
Model (मॉडल)
The AI system that generates or processes output.
Example: The app may use a configured provider model.
Dashboard (डैशबोर्ड)
Your main account area for progress, tokens, materials, and certificates.
Example: Open dashboard after login.
Faculty Dashboard (फैकल्टी डैशबोर्ड)
Teacher workspace for saved teaching materials and learning status.
Example: My AI Materials is part of the faculty dashboard.
Generated Material (बनाई गई शिक्षण सामग्री)
A draft resource created by an AI tool.
Example: A Class 8 history worksheet.
Lesson Plan (पाठ योजना)
A structured plan for teaching a topic.
Example: 45-minute plan with activity and assessment.
Worksheet (वर्कशीट)
Practice sheet for students after teacher review.
Example: Fractions practice worksheet.
Quiz (क्विज़)
Short assessment questions.
Example: Five MCQs and two short answers.
Rubric (रूब्रिक)
Criteria used to evaluate work.
Example: Project rubric with clarity and originality.
Student Handout (छात्र हैंडआउट)
A resource shared with students after teacher review.
Example: Vocabulary sheet for a chapter.
Certificate Eligibility (प्रमाणपत्र पात्रता)
Requirements that must be completed before certificate issue.
Example: Lessons complete and final quiz passed.
Verification URL (सत्यापन URL)
Public link or route used to verify certificate status.
Example: Certificate verification page.
Co-certification (सह-प्रमाणन)
Institution-linked certificate review and branding flow where approved.
Example: School-requested co-certification.
Subscription (सब्सक्रिप्शन)
Paid access plan for premium courses, tools, tokens, or support.
Example: Pro monthly plan.
Manual Bank Transfer (मैनुअल बैंक ट्रांसफर)
Offline payment route reviewed by an admin before activation.
Example: Submit UTR or bank reference.
Institution Seat (संस्था सीट)
A teacher access slot under a school plan.
Example: One seat assigned to one teacher.
Cohort (कोहोर्ट)
A group of teachers managed together.
Example: Science teachers batch.
Support Ticket (सहायता टिकट)
A tracked support request for a specific issue.
Example: Payment activation issue.
Feedback (प्रतिक्रिया)
Suggestion or quality report to improve the platform.
Example: Report awkward Hindi wording.
Responsible AI (जिम्मेदार AI)
Safe, ethical, reviewed, privacy-aware AI use.
Example: Do not paste student personal data.
Student Privacy (छात्र गोपनीयता)
Protection of personal student information.
Example: Avoid names, phone numbers, or marks.
Academic Integrity (शैक्षणिक ईमानदारी)
Honest learning and assessment practice.
Example: Do not use AI for cheating.
Need more help?
Choose the right support route
Registered users should use Support from the dashboard when available. Public users can use the contact form for general support, payment issues, institution walkthroughs, or privacy requests.